Server setup and management in NJ
Most businesses require a server to be able to store and access information such as databases, applications, files, and shares so information can be accessed quickly. You can host a server either on-premises or on the cloud.
We sell, set up, and provide ongoing support for servers for these purposes or any specific requirements the business might need. Our ongoing maintenance and management help businesses less downtime and more productivity.
Network setup – small businesses network setup in NJ
Our expertise includes setting up routers, firewalls, and VPNs for multiple office connectivity. Setup wireless network for business with guest and corporate network isolation.
Business computer services in NJ
Computers on the network need security and upkeep so they are ready for smooth day-to-day operations. We manage them using remote management and monitoring tools for any hardware issues and recommend upgrades and updates as needed .
IT Services Frequently Asked Questions (FAQ)
How do I know if I need professional IT support?
If you're experiencing issues like frequent downtime, data loss, slow systems, or security concerns, professional IT support can help. We also assist businesses that want to proactively maintain their IT infrastructure.
How do I contact your support team?
- Phone
- Online ticketing system
What is your response time for support requests?
We prioritize issues based on severity:
- Critical issues: Response within [e.g., 1 hour]
- Standard issues: Response within [e.g., 4-8 hours]
- Low-priority requests: Response within [e.g., 24 hours]
Do you offer remote support?
Yes, we offer remote support for troubleshooting, software updates, and minor repairs. For hardware-related issues, on-site support is also available.
What is included in your managed IT services?
Our managed IT services include:
- 24/7 system monitoring
- Regular software updates
- Data backup and recovery
- Cybersecurity management
- Helpdesk support
Do you support both Windows and Mac systems?
Yes, our technicians are skilled in both Windows and macOS platforms.
Can you help with cybersecurity?
Absolutely. We provide comprehensive cybersecurity services, including:
- Antivirus and firewall setup
- Network security audits
- Employee cybersecurity training
- Ransomware and phishing prevention
Do you provide hardware sales or recommendations?
Yes, we can recommend and procure hardware tailored to your business needs, including computers, servers, printers, and networking equipment.
What should I do if my system is hacked or compromised?
If you suspect a security breach:
- Disconnect the affected systems from the network.
- Do not attempt to use the system.
- Contact our support team immediately for assistance.
Do you offer IT support contracts?
Yes, we offer flexible IT support contracts with options for monthly or annual plans. Custom plans can also be tailored to your business needs.
Can you support my business if we are located outside your area?
Yes, we offer remote support services for businesses in different locations. On-site services are subject to location and availability.
How much do your services cost?
Our pricing depends on the type and complexity of the service. Contact us for a free consultation and quote.
Can you help if my systems are down, even if I don’t have a managed service contract?
Yes, we offer emergency IT support for businesses without a managed service contract. Our team can assist with system outages, hardware failures, network issues, and more.
Please note:
- Support is provided on a pay-as-you-go basis.
- Response times for non-contracted clients may vary based on availability.
- After resolving the immediate issue, we require you to opt-in for a managed services agreement for any further support.
To request emergency support, contact us.
How do I get started?
To get started, contact us to discuss your needs. We’ll schedule an initial consultation to assess your systems and recommend solutions.
Contact us for site survey – 201 355 3690
